Terms & Conditions

Welcome to Chromas website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'us' or 'we' refers to the owner of the website, Chroma. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the European Union.

These terms and conditions are effective as of 06/12/2022. We reserve the right to change these terms and conditions at any time without prior notice. It is your responsibility to check these terms and conditions regularly for any changes. Your continued use of this website after any changes are posted constitutes your acceptance of the amended terms and conditions.

Returns and Warranty

11.1. We offer a 14-day money back guarantee on all purchases from our website. If you are not satisfied with your purchase, you may return it for a full refund within 14 days of receipt. The product must be in its original condition and packaging.

11.2. In addition, we offer a 1-year warranty on every product sold on our website. This warranty covers any defects in materials or workmanship under normal use. If a defect arises during the warranty period, we will, at our option, repair or replace the product.

11.3. To request a return or warranty service, please contact us at olyv@gmail.com. Please include your order number and a description of the issue with the order so we can review the issue.

11.4. Our products are made of high quality gold plated stainless steel and are designed to be durable and long-lasting. They will not be damaged or rust in water. However, this warranty does not cover damage caused by accidental or intentional misuse, abuse, or normal wear and tear. Any modifications or alterations to the product void the warranty. This warranty is only valid for the original purchaser of the product and is non-transferable.

11.5. This warranty gives you specific legal rights, and you may also have other rights which vary from country to country. Some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

By using this website and purchasing from us, you acknowledge that you have read and understand these terms and conditions, and agree to be bound by them. If you do not agree to these terms and conditions, please do not use this website or purchase from us.